The User Profile page is where you enter and review information specific to the user record. You can view, modify and delete information in user records, manage user’s permissions, add offices or customers as appropriate. The extent to which you can view, add, modify, and delete user records depends on your permission profile.
To access this page, select Admin on the Dashboard, the Admin Home tab displays, select the Manage Users link in the Users & Permissions section and select the Email Address link to open the user record. You are able to add and view Notes associated with the account, for instructions, see: Viewing notes.
The following elements are displayed:
- Email Address. This is the email address entered to create the user record. Please submit a help desk ticket to modify a user email address.
- User Types. This drop-down displays the user type(s) associated with the user record. Hiring Manager, Human Resources, and Onboarding users may have one, two, or all three user types assigned to a single account. Each user will log into one user type but may switch between user types. Applicant Flow Data Only and Reports Only cannot be assigned other user types. For instructions, see: Switching between user types.
- Position Title. This is the position title for the user. This information is used to populate the user’s position title of onboarding forms that the user electronically signs.
- First Name. This is the first name of the user.
- Middle Initial. This is the middle initial of the user. This field is optional.
- Last Name. This is the last name of the user.
- Address 1. This is the address for the user.
- Address 2. This is the address for the user. This field is optional.
- Address 3. This is the address for the user. This field is optional.
- City. This is the city where the user resides.
- State. This is the state where the user resides.
- Zip Code. This is the zip code for the user.
- Country. This is the country where the user resides.
- Phone Number. This is the work phone number for the user.
- Fax Number. This is the work fax number for the user. This field is optional.
- Pay Plan. This is the pay plan associated with the user. This field is optional.
- Grade. This is the grade associated with the user. This field is optional.
- Employee ID Number. This is an optional text field used to identify the employee. This field allows agencies to compare lists of USA Staffing users with lists of current employees to ensure system access has been removed for any employee no longer in service with that agency. This field has a 50 character limit. It does not allow "<", ">", or "&". This field is optional.
Notes:
- HR Users do not have the ability to modify the First Name, Last Name, Position Title, and Employee ID Number in their own profile, if these items need to be modified user will need to contact their Office Administrators.
- If an adjustment is needed to an email address (e.g. change of work email address) the request must come from your USA Staffing Advisory Board representative or a user with the system level Office Administrator permissions.
The Account Details section is where information regarding the account creation and last login are displayed. The following elements are displayed:
- Date Account Created. This is the date the user account was created.
- Date of Last Login. This is the date the user last logged in.
- Applicant Flow Data Access. This toggle will grant the user access to Applicant Flow Data.
- Service Account (Bot). This toggle on indicates the record is a bot. For additional information, see: Creating a Service Account (Bot).
The Permissions section allows you to add and review permissions assigned to a user. A user must be assigned a user type, customer/office, and permission profile in order to be created. The number to the right indicates the number of permissions assigned to a user. You can sort any of the columns in this table in ascending or descending order. The following elements are displayed:
- Add/Modify Permission. This button allows you to add or modify permissions to a user record. When this button is selected, the user types display.
- Gray Box. This box allows you to assign, change or delete an office(s), customer(s) or permission(s) for one or more records associated with the user.
- User Type. This column displays the type of user that is assigned to that permission profile. For additional information, see: Creating a user record.
- Customer/Office Filter. This box allows you to search for a specific office or customer within the user type.
- Customer/Office. This is the customer (Hiring Manager) or office (Human Resources or Onboarding) assigned depending on the user type.
- Permission Profile. This column displays the permission profile type and indicates if a profile contains a paid function.
- Primary Office. A check in this box designates that is the primary office for a user assigned to multiple offices. Each Human Resources user type record must have a primary office assigned.
- Remove Selected. This button will display when a check is placed in the Gray box next to a permission(s).
- Assign Profile to Selected. This button will display when a check is placed in the Gray box next to a permission(s). The drop-down list allows you to assign a permission profile to a user for one or more customers or offices.
- Retire. This button allows you to retire a user record. Individual user records are not permanently deleted if the user is associated with any vacancies, assessments, or certificates previously issued. For instructions, see: Retiring a user record.
- Reactivate. This button displays when a user record has been retired. When a user record is reactivated, the system will send an email to the reactivated user as a notice to access the system.
For additional information, see: Manage Users Related Tasks.