Request Information Overview

The Request Information page is where you review a completed request. Once a request has been approved, it cannot be edited or deleted.

To access this page, select a Request Number from the Requests tab or select a Review Request task from the Tasks tab.

The following elements are displayed:

• Task Overview. This button displays a list of all tasks associated with the request after it has been approved. For additional information, see: Task Overview.
• Request Number. The designated request number displays in this field once a request is saved. For instructions, see: Creating a request.
• Customer. This field initially displays the default Requesting Customer listed in the Request Information section. Once a request is saved, this information is updated if a different customer is selected.
• Request Type. This field initially displays the default Request Type listed in the Request Information section. Once a request is saved, this information is updated if a different type of request is selected.
• Status. This drop-down list allows you to indicate the end-state request status. The options are dependent on several factors and may include:
  • Incomplete. Status indicates a request has been created but is not ready for approval. The system sets a request to this status if a request was created manually by an HR user and not yet approved, created manually by an HM user in the hiring manager interface and not yet submitted, or submitted through a request processing interconnection and the HM user does not exist in USA Staffing.
  • Submitted. Status indicates a hiring manager is ready for HR to review and approve the request to begin the recruitment process. The system sets a request to this status when a request is manually created and submitted by a Hiring Manager user through the hiring manager interface or when a request is submitted through a request processing interconnection with all required fields complete.
  • Pending Recruitment. Status indicates an announcement has been created but not yet opened on USAJOBS. The system sets a request to this status when an HR user approves a New Vacancy or Additional Selection request and vacancies have been created/linked.
  • Active Recruitment. Status indicates at least one announcement has opened and applications are being accepted and evaluated for qualifications. The system sets a request to this status when the first announcement associated with the request has opened on USAJOBS.
  • Selection Made. Status indicates an applicant was selected and is being onboarded into the position. The system sets a request to this status once a new hire record has been created either by auditing the selection from a certificate or by approving an Onboard New Hire request type.
  • Complete. Status indicates an applicant was hired for the position and showed up for their first day of work. The system sets a request to this status once an HR user has completed the Verify New Hire Arrived on Duty task.
  • Cancelled Requests – Users can cancel a request when no selection has been made or when a request has been entered in error. The system will also automatically cancel an associated vacancy when there is only one vacancy associated with the cancelled request and that vacancy is in “New” status. For instructions, see: Cancelling a request when no selection has been made.
    • Request Cancelled. Status indicates the request to fill a position has been cancelled. A request only reaches this status when a user, with the appropriate permission, manually changes the status to this value. Taking this action terminates the request, and it cannot be restored once it has been cancelled.
    • Request Cancelled - Alternate Selection Made. Status indicates HR decided to fill the position through a non-competitive hiring method rather than fill the position with an applicant from one of the associated announcements. A request only reaches this status when a user, with the appropriate permission, manually changes the status to this value. Taking this action terminates the request, and it cannot be restored once it has been cancelled.
    • Request Cancelled - Request Failed. Status indicates the request to fill a position has been cancelled due to a lack of qualified applicants. A request only reaches this status when a user, with the appropriate permission, manually changes the status to this value. Taking this action terminates the request, and it cannot be restored once it has been cancelled.
    • Request Cancelled - Request Not Filled. Status indicates the request to fill a position has been cancelled due to no selection being made from any announcement associated with the request. A request only reaches this status when a user, with the appropriate permission, manually changes the status to this value. Taking this action terminates the request, and it cannot be restored once it has been cancelled.
• Documents. This page allows you to add and view submitted documents. Documents added to a Request prior to approval will be added to the newly created vacancy. Documents added to a Request after approval will not be added to the newly created vacancy and must be uploaded directly into the vacancy. For instructions, see: Uploading a document to a request.
• Notes. This field allows you to enter or review notes for the request. For instructions, see: Viewing notes.
• History. This button displays a record of actions completed on a request; including the name of the user, action or change made, and the date and time it occurred. For instructions, see: Viewing history.

The Request Information section displays information specific to the request. The following elements are displayed:

• Request Number. This field displays the unique number designated by your agency or an auto-generate request number.
• Request Type. This field displays the type of request.
• Requesting Customer. This field displays the customer selected.
• Requester. This field displays the name of the user who initiated the request. 
  • Notes:
    • This field may be changed until the Request is either Complete or is Cancelled.
    • Users with the appropriate permissions have the ability to automatically update the Supervisor/Manager for requests in Selection Made status when the Requester is changed if the Requester and Supervisor/Manager were previously the same person. 
    • All changes are tracked in the History.
• Request Process Owner. This drop-down list allows you to select the name of the individual responsible for this Request. Only those Human Resource or Onboarding users associated with the Office and/or Customer will be listed. Note: This field maybe added, changed, or removed until the Request is either Complete or is Cancelled.
• Approved By. This field displays the name of the HR user who approved the request.
• Position Number. This field displays a unique identifier used for position management to identify the specific authorized position an organization intends to fill. Unlike a Position Description Number, which identifies the work being performed, the Position Number identifies the individual organizational position and can be associated with hiring actions for that position over time. Valid characters are: a-z, A- Z, 0-9, forward slash (/), backward slash (\), dash (-), comma (,), space, underscore (_), and period (.).
• Request Tags. The field displays the assigned data tags for specific appointing authorities and/or mission critical occupations. These tags flow to the Vacancy Settings page for New Vacancy requests or the New Hire record for Onboard New Hire requests.
• Hiring Need Validated Date. This field displays the hiring need validation date.
• Request Personnel Action Date. This field displays the request personnel action date.

The Vacancy Created or Linked section displays the vacancy number used for the rest of the staffing process. In order to access a vacancy it must be associated with an office assigned to your user account. It is possible to have access to a request, but not a vacancy because of the different offices assigned.

The number to the right indicates how many vacancies have been created or linked.

The following elements are displayed:

• Vacancy Number. This column displays the system generated vacancy number.
• Status. This column displays the status of the vacancy.
• Vacancy Type. This column displays the type of the vacancy selected when creating the request.
• Office. This column displays the office associated with the request.
• Workflow. This column displays the workflow selected for this vacancy, such as OPM 80-day.
• USAJOBS Announcement Type. This column displays the area of consideration used for some vacancy settings and reporting purposes and is no longer used by USAJOBS. The Hiring Path is used by USAJOBS for applicant search features. For more information, see: Announcement Information.
• Rating Combination. This column displays the series, grade, and specialty selected when creating the request.

The Position Descriptions section allows you to enter information about the position(s) indicated in the request.

The number to the right indicates how many position descriptions are associated with the Request.

The following elements are displayed:

• Interdisciplinary. A check in this box indicates the position is interdisciplinary. No specialties are allowed for interdisciplinary positions. An interdisciplinary position requires two or more series. For instructions, see: Creating an interdisciplinary request.
• Add Position Description. This button allows you to add multiple position descriptions associated with a single request if applicable.
• Gray box. A check in this box allows you to delete one or more position descriptions associated with the request.
• Position Description Number. This field allows you to enter the position description number The position descriptions displayed will depend on whether the position is a standard or interdisciplinary position. Valid characters are: a-z, A- Z, 0-9, forward slash (/), backward slash (\), dash (-), comma (,), space, underscore (_), and period (.).
• Position Title. This field allows you to indicate the position title(s) associated with the request. Valid characters: a-z, A-Z, 0-9, apostrophe (‘), forward slash (/), hyphen (-), space, underscore (_), and parenthesis.
• Pay Plan. This drop-down list allows you to select the pay plan for the position. It includes all pay plans available in the system. There is no need to scroll down the list to find a specific pay plan. If you select the drop-down list and type the pay plan, the system will find the pay plan. For a list of Pay Plan codes and explanations, select here.
• Series. This drop-down list allows you to select the series for the position. There is no need to scroll down the list to find a specific series. If you select the drop-down list and type the series, the system will find it or narrow down the list.
• Grade . This field allows you to add the grade(s) associated with the request.
• Specialties. This field allows you to add or review applicable specialties associated with the position indicated in the request and as specified in the OPM Position Classification Standards; for example, HR Specialist (Employee Benefits) and HR Specialist (Compensation).

• Security Clearance Required. This drop-down list displays the type of security clearance required for the position.
• Travel Required. This drop-down list displays the amount of travel required for this position.
• Remote Job. A check in this box indicates the position is deemed as a Remote Job.
• Telework Eligible. A check in this box indicates the position is eligible for telework.
• Drug Testing Required. A check in this box indicates the position requires drug testing.
• Position Sensitivity and Risk. This drop-down list allows you to choose the sensitivity and risk level of the position.
• Trust Determination Process. This drop-down list allows you to choose how the position sensitivity and risk will be determined. This field will not display if Position Sensitivity and Risk is not selected.
• Supervisory Position. A check in this box indicates the position is supervisory.
• Relocation Authorized. A check in this box indicates relocation expenses are authorized for the position.
• Bargaining Unit Position. A check in this box indicates the position is part of the bargaining unit.
• Financial Disclosure Required. A check in this box indicates that financial disclosure is required for the position.

The New Hire section displays information about the new hire when selected from a certificate if applicable.

The following elements are displayed:

• View New Hire. This button allows you to open the new hire record.
• First Name. This is the first name of the new hire.
• Middle Name. This is the middle name of the new hire.
• Last Name. This is the last name of the new hire.
• Suffix. This is the suffix of the new hire (e.g. Jr. II, III etc.), if applicable.
• Email. This is the email address the new hire provides and will use to access the system.
• Office. This is the office associated with the new hire record.
• Duty Location. This is the location associated with the new hire record assigned on the Request Information page.
• Position Description Number. This is the position description assigned on the Request Information page.
• Series. This is the series assigned on the Request Information page.
• Grade. This is the grade assigned on the Request Information page.

For additional information, see: Request Related Tasks.